We hate making you wait! But please allow 3-5 business days for us to prepare your order for shipment. Allow 1-3 weeks for customized orders. After your order is shipped, you'll receive an email with tracking information. Most domestic orders will arrive in 1-6 business days (depending on your proximity to Utah) after they're shipped.
Thank you for making sure the shipping information you provide is accurate! If you discover an error on your confirmation email, please inform us ASAP, and if your shipment hasn’t already gone out, we’ll quickly make the correction. If orders are undeliverable and returned to sender due to incorrect information we’ve received, we will be happy to resend the order after we’ve received the item and collected new shipping fees. We can also issue a refund for the order, minus the original shipping charges.
We’re happy when you’re happy, and we proudly stand behind our products. Should you find yourself less than satisfied with your order, shoot us an email to firstname.lastname@example.org within (15) days of delivery and we’ll give you instructions for returning your board. To receive a full refund of the purchase price (minus shipping costs), all items must be received back in new and unused condition. At our discretion, partial refunds will be issued for use or damage. Refunds issued may take up to 10 days to process.
If calendar is returned and not packaged properly, there will be a restocking fee. Package must be insured for product cost as well as shipping cost.
Orders that have been customized (such as our family name calendars) cannot be returned.
Because of the costs associated with shipping our boards internationally, all international orders are final sale. Many countries collect customs/duties for international purchases, so please review your country's international customs policies as we are unaware and are not responsible for the payment of those duties and fees.